Update! We've come a long way since we first launched travel insurance and we're constantly finding ways to make it better. Since then we've changed our insurance provider. For the most up to date information on your coverage, check out our dedicated travel insurance page.
FYI聽- some of the information in this blog was updated in August 2024.
Things gone belly-up in Barcelona? We've got you covered with comprehensive travel insurance including trip cancellation, car hire excess, winter sports, medical expenses, no excess and聽more. There is no extra fee or need to add-on our coverage, travel insurance is offered as a complimentary benefit to 海角社区 members as of today.
What's covered?
We've designed our coverage to suit the lifestyles of our members, so there's more coverage for the things you care about and less fine print. Your insurance works year round, so you don't need to go and get a new policy each time you're heading away. Take a seat, there's a lot in here.
- Worldwide Family Cover
鈥Your coverage works for you, your partner and any children under the age of 25 who are travelling with you anywhere in the world.鈥
- No Excess
You don鈥檛 need to pay anything when you make a claim. Nada.鈥
- Medical Expenses up to 拢1,000,000
Full, comprehensive cover so you can focus on getting better. You need to be under the age of 81 to be covered.鈥
- Car Hire Excess up to 拢3,000
While you鈥檇 usually be liable for an excess if something happens to a car you鈥檝e hired, our travel insurance covers that. 鈥
- Travel Cancellation up to 拢7,500
If you need to cancel a trip due to illness, injury, or any other serious event, you鈥檒l be reimbursed for any irrecoverable costs.鈥
- Winter Sports up to 拢500
Whether rented or owned, your equipment is insured. You鈥檙e even covered if the slopes are closed due to lack of snow.
- 鈥Missed Departure up to 拢500
If you miss your international flight, train or ferry because your connecting transport is unavoidably delayed, no stress. You鈥檙e covered.鈥
- Delayed Departure up to 拢250
Keep your receipts, and we鈥檒l reimburse you for any costs you incur while waiting for your holiday to start. Includes meals, accommodation, and travel in the event of a 4+ hour delay. Weather delays count too.
- 鈥Personal Liability up to 拢500,000
If you cause injury or damage to someone else or their property, you鈥檙e covered for that too.鈥
- Baggage Delay up to 拢250
You鈥檙e in one place, but your suitcase hasn鈥檛 turned up? Grab yourself the essentials, keep your receipts, and you鈥檒l be reimbursed.鈥
- Stolen Baggage up to 拢1,000
We provide cover for the accidental loss of, theft of or damage to luggage during your trip. We offer either compensation, or replacement and repair.鈥
- Mugging and Theft up to 拢1,000
If your personal possessions are stolen, we鈥檒l help you get set up again with all your official documents, and cover the loss of your bag and its contents including your phone, camera, and keys.
Everything you need, right in the app
As soon as you become a 海角社区 member, you're covered. And you'll maintain that coverage for as long as you're a member. You'll need to make sure that you use your 海角社区 card when you're booking things like flights, hotels or Airbnbs in order for those purchases to be covered. Things like medical coverage are unrelated to a purchase, so you don't need to worry about using your 海角社区 card for anything related to your well-being.
Am I covered if I've already booked a trip?
If you're already have our full membership (hi!), any trips you've booked and paid for with your 海角社区 card from June 1st 2022 will be covered. Any flights or hotels booked before then unfortunately won't be covered, but you would be covered for any medical expenses you needed.